Organic Electronics Audio LLC

PrivacyPolicy

Last update: October 1, 2026

Organic Electronics Audio (“OEA”, “Company”, “our”, and “we”) is committed to protecting the privacy of its customers and the confidentiality of their personal information.

Overview

This Privacy Policy (“Policy”) describes some of the ways in which OEA collects information from individuals who interact with the OEA Website and Services, and how it uses, retains, manages, and shares the personal information that it collects. In this Policy, capitalized terms have the definitions ascribed to them in the OEA Terms of Use Agreement.

By visiting the Website or providing your Personal Information (as defined below) to OEA in order to receive information or services from OEA, you consent to the collection, storage, use, and disclosure of your Personal Information in accordance with the terms of this Policy. Updates to this Policy will be posted on the Website.

1“Personal Information” definition

The term “Personal Information” refers to recorded information about an identifiable individual. Generally, personal information is any information that can be used to identify a specific individual, or relates to, describes, or is reasonably capable of being linked to a particular individual or household, excluding information related to their professional or business capacity. Personal Information may include your name, address, date of birth, credit card information, purchase history, and account usernames. Personal Information may also include information about your personal device(s), such as your Internet Protocol addresses, browser information, and browsing data in respect of Website pages that you have visited. “Non-Personal Information” is data collected that is not Personal Information.

2Representation of Age

By submitting Personal Information to OEA you represent (i) that you are at least eighteen (18) years of age, and (ii) that you authorize the collection, use, and disclosure of your Personal Information by OEA and its service providers as described in this Policy and any subsequent revisions to this Policy that we may publish on the Website. If you are under eighteen (18) years of age, you may not submit Personal Information to OEA.

3Personal Information: Collection and Use

OEA and its service providers (third parties engaged to support our business operations) may collect Personal Information from customers of the Services or visitors to the Website through various channels, including when you browse the Website, register to receive Services, initiate a payment for Services, or contact OEA for support directly or through social media channels. OEA may collect your email address, customer or account ID, signup date, purchase history, subscription status, device and computer identifiers, and account identifiers, preferences and pre-sets.

We do not knowingly collect Personal Information from anyone under eighteen (18) years of age.

OEA will only use your Personal Information for the purposes set out in this Policy.

OEA, and service providers acting on behalf of OEA (such as our payments processors), use your Personal Information, including your activity and use of OEA Websites or Software, for various purposes, including to:

•process, assist with, verify, and deliver your requests for purchase orders and other Services
•contact you with respect to your orders and requests
•authenticate the account associated with purchase orders
•enable your access to Audio Samples and other Services
•identify the device(s) used and enforcement of two device limit
•better understand your use of OEA Property and your product preferences
•track and analyse customer trends and patterns
•improve the customer experience
•interact with you to provide customer support
•tailor or personalize Content made available to you based on your interactions with the Services
•create Aggregate Data (as defined below) that does not allow you to be personally identified or contacted
•send marketing communications, including promotional campaigns, if you have consented to receiving email communications from OEA
•protect our customers and OEA from fraud
•comply with legal and regulatory requirements

To help prevent online fraud, OEA may share Personal Information with a third-party service provider that specializes in fraud prevention. In these circumstances, OEA requires your consent as the provider uses Personal Information to improve its fraud detection capabilities for both OEA and other companies. When you attempt to place an order through the Software or Website, OEA may share the following information with the fraud prevention services provider: order information, payment information, billing information, information regarding your OEA account, and information collected from your device and browser.

4Non-Personal Information: Collection and Use

Non-Personal Information may be collected when you visit the Website through cookies or other similarly purposed technologies, including technical and statistical information which may include mobile device identifiers, operating system, page views and duration.

Non-Personal Information also includes “Aggregate Data”, which is information which has been compiled from Personal Information and/or Non-Personal Information or one or more individuals, and which cannot be used independently to identify individuals.

Non-Personal Information is used by OEA for its business operations and planning, including the operation and enhancements to the OEA Property and Services, debugging, product research, evaluation and development, to gain insights into customer needs, and to plan OEA communications.

5Disclosure of Your Information

OEA will not disclose your Personal Information to any third party other than as outlined in this Policy. OEA does not sell Personal Information to any third party.

OEA may disclose and share your Personal Information with its service providers as required in order to process your requests and transactions in relation to the Services, otherwise with your consent, as permitted by law, or with other third parties as permitted or required by law.

OEA may share Non-Personal Information with any party that it deems appropriate in order to support the purposes set out above.

OEA may share any Personal Information or Non-Personal Information if required by law, if it believes it is required to do so in order to comply with an order of competent jurisdiction or legal requirements of any governmental authority, if it believes doing so would potentially mitigate its liability in an actual or potential lawsuit, if it believes it is necessary to do so in order to protect its rights or property, or if OEA sells all or a portion of the Software, OEA Property, or its business to a third party.

6Third-Party Links

OEA Websites may include links to external websites not owned or operated by OEA, provided for user convenience. These third-party links are not intended to be an endorsement of the external site. Each linked website has separate and independent privacy policies, notices, and terms of use, which we encourage you to review carefully prior to use. As OEA does not have control over these external websites, we are not responsible or liable for how those organizations may collect, use, or protect your personal information.

7Data Protection and Security

OEA and its service providers retain your Personal Information in both paper and electronic formats. Reasonable technical, physical, and administrative controls are used to protect your Personal Information, however, no transmission of information over the Internet can be guaranteed to be uninterrupted or completely secure. As such, OEA does not represent, warrant, covenant, or guarantee the full security of the Personal Information that it or its service providers collect. In some cases, Personal Information may be stored outside of the United States and may be available to government authorities under lawful orders and laws applicable in the relevant jurisdictions.

8Accuracy and Retention of Personal Information

OEA will make reasonable efforts to ensure the accuracy of your Personal Information, provided that doing so does not compromise OEA privacy or security obligations or interests. To update your information please contact OEA at admin@organicelectronics.io.

Personal Information is retained as long as necessary to fulfil the purposes for which it was collected, to meet legal and regulatory requirements, or in accordance with OEA’s data retention policies, which may extend beyond the termination of your relationship with OEA.

9Opting Out of Marketing Communications and Deletion of Personal Information

To opt-out of marketing communications please send an email with “Unsubscribe” in the subject line to admin@organicelectronics.io.

In order to request deletion of your Personal Information held by OEA, please send an email with “Personal Information Deletion Request” in the subject line, to admin@organicelectronics.io. You may delete your Personal Information at any time, however OEA will not be able to provide Services to you without use of your personal information, and accordingly upon deletion of your Personal Information by OEA, (i) you will no longer be able to access or use the Services or any OEA Property that has not previously been properly downloaded to your device; and (ii) no refunds of fees paid are applicable if you choose to withdraw consent and delete your Personal Information.

10Changes To This Policy

OEA reserves the right to make changes to this Policy by posting an update on the Website at organicelectronics.io/privacy. Updated Policy terms will be published on the Website and identified by publication date. Your continued use of the Website, Software, or Services following the publication of an update to this Policy is confirmation of your acceptance of the then current Policy terms.

11Governing Law and Jurisdiction

OEA is domiciled and provides its Services in the State of California, U.S.A. Consumers from countries and jurisdictions outside of the State of California are advised that this Policy, and the collection, retention, and use of your information shall be construed in accordance with and governed by the laws of the State of California and applicable federal laws of the United States of America.

You are also advised that Personal Information and Non-Personal Information is retained in cloud-based servers which may be located in the United States and other jurisdictions. You acknowledge and agree that: (i) by providing Personal Information to OEA you consent that such information be transferred through and to the third party service providers selected by OEA at its discretion, and will be treated in accordance with the laws of the State of California, which may offer less stringent consumer rights than the jurisdiction in which you reside, and (ii) for commercial and security reasons, the location of the servers storing customer information at any given time is deemed to be confidential information of OEA and will not be disclosed to you.

12Contact OEA

Should you have any questions regarding the collection, retention, or use of your Personal Information, please contact OEA at admin@organicelectronics.io.

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